Wellbeing Consultancy Strategy

The Consultancy Cycle

We utilise a consultancy cycle to implement our strategy, consisting of Advise, Diagnose, Design, Implement, and Evaluate phases.

Advise Phase

In the Advise phase, we aim to better understand your organisation’s needs and risks. 

We offer an unbiased, scientifically credible perspective on necessary changes to enhance your mental health strategy.

Areas of focus include:

• Organisational structure

• Policy review

• Risk assessments

• Occupational risks

Diagnose Phase

We use social scientific research methods to investigate and help you understand workplace wellbeing challenges.

Staff Readiness Survey

Surveys are a cost-effective way to create a clear picture of wellbeing needs, obtaining reliable results.

Purpose:

• Identify organisational strengths and areas needing improvement

• Enable staff to express their opinion

Measurable Baseline: Surveys provide a measurable baseline to analyse the impact of a wellbeing strategy.

Content: Questions determine attitudes towards mental health, confidence in skills, willingness to provide support, and help-seeking behaviours.

Demographics: Collect data on management, teams, locations, occupations, age, and gender to address higher-risk groups.

Impact: Results tailor necessary training and highlight immediate support and coaching interventions.

Staff Engagement Groups & Reviews

• Staff Engagement Groups: Meetings with HR and relevant parties to gather data

• Reviews: Analysis of staff turnover and sickness

Policy Development

We create a fully inclusive wellbeing strategy aligned with regulatory requirements and key legislation.

Integration: Combines with existing Health & Safety policies for a comprehensive strategy.

Safeguards: Policies protect employees and Mental Health First Aiders.

Content: Guidelines may include risk assessment, MHFAider ratios, confidentiality, and crisis response.

Risk Assessments: HSE-compliant risk assessments evaluate employee stress and other occupational risks.

Areas of interest: Office workers, lone workers, sales/client-facing employees, employees with access to lethal means, high-stress roles.

Design Phase

Using assessment results, we create effective solutions based on Instructional Systems Design (ISD) for a full training cycle.

Report: A comprehensive report evaluates findings and prioritises recommendations.

Facilitation Strategy

We implement training across the organisation to foster a mentally thriving culture:

• Senior Leadership

• Team Managers/Supervisors

• First Aiders

• General Awareness

• Refresher

Training delivery can be virtual or face-to-face, based on previous findings.

Implement, Evaluate & Support

Implement

Once solutions are agreed, we facilitate training to create positive change.

Management is coordinated by your account handler, internal operations team, and experienced facilitators.

Evaluate

Evaluation occurs every 12 months to evidence benefits and monitor changes.

Forms of evaluation include:

• Staff readiness survey

• Sickness and turnover monitoring

• Staff feedback (‘have your say’)

• Policy and risk assessment reviews

• Training review

Support

We provide mechanisms to safeguard Mental Health First Aiders, given the emotional impact of supporting colleagues.

Support options:

• Peer-to-peer support

• MHFAider peer support app

• Quarterly demographic-focused drop-in sessions

• Wellbeing conversation software