Case Study: Building a Global Employee Wellbeing Community Introduction

Background and Initial Discussions

In 2020, Ayrtam Ryall (COO of Salusphere Global) as MD at a previous business was approached by this leading drinks manufacturer, a major Global Consumer Goods Company holding a privileged position in making, moving, and selling some of the world’s most popular brands.

The organisation employs a vast workforce of 33,000 employees across 29 countries. Recognising its responsibility, the company identified a critical need for a standardised mental health and wellbeing programme accessible globally.

Challenges

Implementing a standard wellbeing initiative across such a geographically and culturally diverse entity involved several key obstacles:

Cultural Sensitivity

Significant variations existed in culture and societal attitudes toward mental health throughout the organisation.

Accreditation Hurdles

External training providers were frequently unable to offer accredited training due to individual licensing requirements across countries.

Logistical Barriers

Centralised programme delivery created language and cultural barriers that complicated effective communication.

Objectives

Cultural Transformation

To cultivate open communication, support employees, and reduce mental health stigma.

Standardisation

To implement standardised wellbeing training across all operational countries.

Sustainability

To equip internal trainers with resources to deliver training locally.

Results

Trainer Reach: 27 trainers across 12 countries.

Peer Support Network: 1,000 Wellbeing First Aiders established.

Programme Validation: Positive feedback from employee surveys.